Who are we?

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 RVH Support Services are based in Kintore and provide private home care across Aberdeenshire.

 Rachel, with over two decades of professional experience in Health & Social Care services in Aberdeen and Aberdeenshire, has a wealth of expertise in helping individuals transition from long-term hospital care to community-supported living arrangements. Recognising the need for more personalised care options, which includes home help, Rachel founded RVH Support Services.

 Our team is dedicated to driving up the standard of care our area,  we are committed to facilitating your journey towards independent living by providing continuous, customised support that is not available elsewhere." 

• We provide “Care at Home” services to all adults (over 18 years of age) across Aberdeenshire who are deemed in need of services, regardless of their primary care type.
• Our services include support for individuals with:
  • Learning disabilities
  • Physical disabilities
  • Mental health difficulties
  • Acquired brain injuries
  • Challenges associated with addiction
  • Post surgery recovery
• We have extensive experience supporting individuals in post-addiction recovery, although we do not support those actively using substances.
• We provide personal care, medication management, domestic duties, shopping , cooking- home made meals and social outings or appointments. 

Support Services Summary

RVH Support Services is dedicated to providing community-based care. We believe in the right to independent living and community integration. Our services include:

• Personalised Care Planning: Tailored to individual needs, including therapies, assistive devices, and home modifications for those with physical and mental health  disabilities. 
• Transition Support: We assist in transitioning  from hospital or long-term care homes back to the community, with a minimum one-hour visit to ensure adequate support. We provide assistance with the transition into long-term care to ensure a smooth and successful settling-in process.
• Housing support: We can  help you maintain your tenancy  to enable you to live at home. We work with environmental services and can support you to maintain a healthy living environment.  
• Qualified Staff: Our experienced team assists with Occupational Health referrals  and equipment selection, empowering individuals to lead fulfilling lives.
• Proactive Approach: We focus on individual needs in a supportive environment, promoting health and wellbeing at home.  We support our service users to write their own notes from a visit to enhance the users experience. This  provides us with up to date feedback on how our service users needs are being met on a daily basis.  

Our Values

• Person-Centred: We respect everyone’s opinions, beliefs, and choices, empowering all individuals to be independent.
• Partnership: We work with local authorities, service users, their families, and care staff for meaningful engagement. We encourage service user participation in the hiring  process and developing our services. 
• Independence: We encourage service users to be as independent as possible, providing extra assistance with daily tasks when needed.
• Choice: We support service users in making informed decisions about their care and adapt to their preferred communication methods.
• Dignity/Respect: We respect privacy, dignity, independence, security, civil rights, choice, and fulfilment.
• Honesty: We maintain confidentiality, creating a trusting and caring environment where service users can live safely.